Notice: Reduced Holiday Hours for Independence Day (Fourth of July)

In response to the COVID-19 pandemic Cricket Debt Counseling is temporarily eliminating Saturday hours and closing Sundays at 9 pm Pacific time instead of 11 pm. We continue to remain open from 6 am Pacific time to 11 pm Pacific time, Monday through Friday. We apologize for any inconvenience this may cause and want to thank you for your patience and understanding during this difficult time.


Holidays observed: New Years Day, Easter, Memorial Day, Independence Day (Fourth of July), Labor Day, Thanksgiving, Christmas.

Please note that Cricket Debt Counseling usually has reduced hours on the Friday after Thanksgiving, and on Christmas Eve. All holidays and reduced hours will be posted on the Cricket Debt Counseling home page at least one week in advance.

Telephone Counselors
Monday — Friday
6 am - 6 pm Pacific Time
9 am - 9 pm Eastern Time
Web Counselors
Monday — Friday
6 am - 11 pm Pacific Time
9 am - 2 am Eastern Time

Saturday - Closed
12 noon - 9 pm Pacific Time
3 pm - midnight Eastern Time
Counseling Materials Available 24/7
Cricket Debt Counseling
219 SW Stark Street
Suite 200
Portland, OR 97204